Responsible Gaming

Gambling is a form of entertainment, not a way to earn money or solve financial problems. Always think of the cost of playing as the price of fun. Never chase losses or bet more than you can afford to lose.

Age Verification

In Great Britain, you must be 18 or older to gamble. Lizaro Casino is required to verify your age and identity. You may be asked to provide documents such as a passport, driving licence, or utility bill. If you are under the legal gambling age, do not attempt to create an account or play.

Warning Signs of Problem Gambling

If you notice any of the following, it may be time to take a break and seek help:

• Chasing losses – betting more to win back money you have lost.
• Hiding gambling activity from family or friends.
• Borrowing money, selling possessions, or using funds meant for essentials to gamble.
• Neglecting work, studies, or relationships because of gambling.
• Feeling restless, irritable, or anxious when trying to reduce or stop gambling.
• Gambling to escape stress, depression, or other negative feelings.
• Lying about time or money spent gambling.
• Thinking of gambling as a source of income.

Self-Help Tools

Lizaro Casino offers practical tools to help you stay in control. You can set these in your account settings:

• Deposit limits – set a maximum amount you can add to your account per day, week, or month.
• Loss limits – stop playing after you reach a chosen loss amount within a set period.
• Reality checks – pop-up reminders that show how long you have been playing and allow you to end the session.
• Self-exclusion – block your access to the casino for a chosen period (e.g., 6 months, 1 year, 5 years). During self-exclusion you cannot log in, deposit, or receive promotional messages.

To activate any of these, open your account menu and choose the responsible gaming option. If you need assistance finding the settings, contact customer support.

Support Organizations

If you are concerned about your gambling or someone else's, these organisations provide free and confidential help:

• United Kingdom: GamCare – www.gamcare.org.uk. GamStop – www.gamstop.co.uk (online self-exclusion).
• Australia: Gambling Help Online – www.gamblinghelponline.org.au.
• Canada: Responsible Gambling Council – www.responsiblegambling.org.
• United States: National Council on Problem Gambling – www.ncpgambling.org.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de.
• Other regions: Please check your local national gambling support service. Most countries have a dedicated helpline and online help centre.

Get Help Now

If gambling is no longer fun, or if you recognise any warning signs in yourself or a loved one, please seek help today. You are not alone, and support is available free of charge. Talk to someone you trust, contact one of the organisations above, or use the self-exclusion tool immediately.